SensioCloud Privacy Policy

Last Updated: April 27th, 2016

This privacy policy (“Privacy Policy”) applies to the SensioCloud service ("Service") provided by SensioLabs SAS (a company registered in France under company number RCS Nanterre 752 893 842) whose registered office is located at 92 boulevard Victor Hugo, 92110 Clichy, FRANCE (herein referred as "SensioLabs", "we", "us", "our").

SensioLabs is committed to safeguarding the personal data of Users.

By using the Site, Users agree to abide and be bound by this Privacy Policy, which may be modified or updated from time to time without notice. In this event the update will be displayed on the Site. Nature of personal data collected by SensioLabs.

SensioLabs collects and processes data that Users voluntarily provide in order to access or use its Service and data related to Users’ preferences and traffic (such as IP addresses). The purpose of this data processing is Administration of users account and online services offers platform.

Users need to open an Account and provide SensioLabs with at least the following personally identifiable data to use the Services: • Name; • Country; • Email.

Users may need to complete their profile with other personal data (such as their address) for billing purposes.

SensioLabs will never collect or process personal data pertaining to, directly or indirectly, race, health, sexual orientation, political, philosophical, or religious views.

Non-personally identifiable data & cookies


Traffic data are generated when Users’ terminals connect to the internet and to the Site and are not sufficient alone to identify them. SensioLabs may collect via Google Analytics® the following data: origin of the connection, type and version of Users internet browser, duration of connection, etc.

Such data may be used for statistical purposes to analyze the traffic and to improve the Site. Traffic data are always processed anonymously.


SensioLabs places "cookies" on Users’ terminals to authenticate Users, record their visit and to restore their web pages when they connect with their usual computer. These small files may contain, for instance, traffic data and Users preferences.

Users may delete the cookies after their visit or configure their internet browser to prevent them.

Cookies are mandatory to use the Site and consequently must be accepted by Users.

Processing of users personal data

SensioLabs collects and processes Users personal data in a fair and lawful manner and in respect of their rights. SensioLabs is the entity responsible for processing Users personal data.

The processing of Users personal data made by SensioLabs is registered with the French Registrar: “Commission Nationale de l’Informatique et des Libertés” (CNIL).

Retention of users personal data


The personal data that Users communicate to SensioLabs are hosted by SensioLabs. SensioLabs uses its best efforts to prevent any interference with Users personal data such as loss, diversion, intrusion, unauthorized disclosure, alteration, or destruction.


Without prejudice to the following paragraph, the personal data processed by SensioLabs will be deleted three (3) months after the cancellation of Users Account.

SensioLabs is under duty keeping during one (1) year the following personal data as from the creation, change or deletion of Users Content: • Identifier of connection; • Identifier given by the computer; • Types of protocols; • Nature of the operation; • Date and hour of the operation; • Identifier used by the author of the operation.

Cancellation of Account

At any time Users may request that their Account be cancelled (without prejudice of the above article), within the conditions and limitations stated in the Terms.

Communication from SensioLabs

SensioLabs may send emails to Users to the address associated with their account for technical or administrative purposes or to inform Users of the evolution of its Service. SensioLabs will not send Users commercial offers unrelated to SensioLabs.

SensioLabs will never send to Users commercial email if they refused to receive it.

Transfer of users personal data

Transfer to third parties

SensioLabs undertakes not to share Users’ personal data with or transfer them to third parties unless to provide technical support or specific services, such as communicating with Users via live chat software or processing payment for puchases, necessary to the use of the Service. SensioLabs undertakes not to share Users’ personal data with or transfer them to third parties for other purposes than mentioned above unless they have consented prior to said sharing or transfer. SensioLabs will never share Users personal data with third parties that do not guarantee an adequate protection.

SensioLabs may provide Users personal Data if required by law or compelled by a court of law.

Transfer from Integration Partners

We may receive personal data about Users from companies ("Integrations Partners") that grant access to our Service by way of a co-branded or private-labeled website, and technical integrations. Integration Partners may supply us with Users personal data, such as name and e-mail and mailing address information, in order to help us establish an Account or fulfill orders.

Right to access, modify, and delete users personal data

Pursuant to French statute dated January 6, 1978 titled “Informatique et Libertés”, Users have the right to access, modify, object to the processing of, and request the deletion of the personal data collected or processed by SensioLabs (excepted as provided in section IV.).

Users may exercise this right by writing to SensioLabs, 92-98 boulevard Victor Hugo, 92110 Clichy, FRANCE. Users may also modify their personal data directly from their Account.